Quick answers about our custom sizes, fast delivery options, conservation framing, and how Framingonline guarantees quality service across New Zealand.
At Framingonline, we stand behind our products with a 100% guarantee. Every frame is made to order using quality materials from New Zealand suppliers. Our team crafts each frame with care and precision, ensuring a high-quality finish. We also use robust packaging systems to protect your frame in transit, and we include everything you need to complete and hang your artwork with confidence.
Absolutely! We’re happy to make frames to fit your specific artwork size. Just email us the dimensions and a general idea of the style you’re after. We’ll recommend the best options and custom-make your frame at no extra cost.
Delivery usually takes 3–5 working days, depending on the size of your order and your location in New Zealand. If you need your order sooner, give us a call toll-free on 0800 372 633 or send us an email with your urgent request—we will do our best to make it happen!
Your order includes the frame, clear glass, a matboard (if ordered with your frame), backing board, all hanging materials, a free picture hook, and easy-to-follow instructions, showing you exactly how to:
In most cases, yes! Give us a call on our toll-free number 0800 372 633, and we’ll do our best to get your frames made and shipped urgently. We’re here to help!
Our packaging is designed to protect your frame, and damage in transit is extremely rare. However, if your frame does arrive with broken glass or any damage, we’ll replace the glass and/or frame free of charge—no hassles.
Standard - 2mm clear glass, has no UV protection and has normal glass reflection.
Conclear 99% UV protection - This glass protects 99% against UV light and has normal glass reflection.
UV70 Low reflection - This glass has very low reflection, excellent clarity and protects 70% against UV light.