Once you place an order with Framingonline, you’ll receive an email confirmation to let you know it’s been received. We’ll keep you informed every step of the way until it’s on its way to you.
We take great care to ensure your frames arrive safely and in perfect condition. Our frames arrive wrapped in bubble wrap, with additional twin cushion card. All items are then secured with double-corrugated card and multiple frame orders are securely packaged in boxes.
Dispatch and delivery times depend on what you’ve ordered:
Hardware & Materials: 1–2 working days
Matboards & Backings: 2–5 working days (depending on quantity)
Frames: 5 working days
Need it Fast?
If you require an order quickly we can often accommodate tight deadlines. If your order is urgent, just let us know.
Contact us by email or call toll-free on 0800 372 633 OR let us know in the Comments Box when you need the order and we will do everything we can to make sure your order arrives on time.
We deliver nationwide—including all rural addresses—at no extra cost.